Can You Get a Free Cancellation on Avianca Tickets?

Avianca offers different fare types, and whether you can cancel for free depends on your specific ticket. For refundable tickets, Avianca typically allows free cancellations, meaning you can cancel your booking at any time before departure and receive a full refund. However, non-refundable tickets usually come with penalties, although in some cases, you may receive a travel credit for future flights instead of losing the entire fare.

If Avianca cancels or significantly changes your flight schedule, the airline may allow passengers to cancel without any fees or penalties. Certain fare types or promotional tickets might also include more flexible terms, allowing for free cancellations, so it’s important to review your fare conditions when booking.

Source: https://supportcommunity.milestonesys.com/s/question/0D5bH00000ZHUfxSAH/does-avianca-have-free-cancellation?language=en_US